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Customer Reviews.

sales

2

Given date to pick car up, not ready.. have not received car yet.

13 March 2019

service

4

able to srt nearly all problems and those which werent had a solution provided

11 March 2019

service

5

I was given knowledge and understanding of what would take place, involved in decision making and on completion presented with the correct paper work which was fully explained.

11 March 2019

service

5

I didn't have to wait, staff were pleasant and made me feel welcome

09 March 2019

service

5

Nothing is too much trouble.

08 March 2019

service

5

I have to get back from Surrey without faults. If I can have a run without faults my score may go up?

07 March 2019

service

5

The staff keep me informed of proceedings at all times. They are pleasant and efficient. I especially appreciate the collect and drop off service. I have mobility issues and it makes my life much easier. Many thanks.

04 March 2019

service

5

The service ran smoothly; from drop off to collection.

04 March 2019

service

5

Attended to warranty issues Car cleaned and valeted

04 March 2019

service

3

This is because the 3 problems I mentioned are still not rectified

01 March 2019

service

5

I can always rely on Coopers of Teesside to look after my vehicle

26 February 2019

service

5

Apart from the internet connection it was as usual

25 February 2019

service

5

I'm very happy with the service

21 February 2019

sales

5

Sam was great, she gave me great advice and went the extra mile to get me the right car within the budget I gave her. I was given regular updates and any queries were answered quickly

18 February 2019

sales

5

Very confused with the app from Mini saying your car is ready..and then when you phone up it was days and days away !!!!

17 February 2019

service

5

Vehicle finished before time promised

17 February 2019

service

1

Customer service were not prepared to discuss the fault they just wanted me to pay for the brake pads.

16 February 2019

service

3

Car not as I was promised

13 February 2019

service

5

Friendly and helpful service

11 February 2019

service

4

Very efficient

11 February 2019

service

1

I was not informed regarding the delay nor the increase in part price

11 February 2019

sales

5

Sales person, Miss Samantha Charnock was extremely efficient & pleasant to deal with.

09 February 2019

service

5

I liked the text messages keeping me updated. Customer service was second to non, they took full details of the problems I was experiencing and understood what I was describing.

08 February 2019

service

5

Service carried out within the time allocated.

07 February 2019

service

5

Work carried out needed more time but I was informed well before car was due to be collected.

02 February 2019

service

5

Car is running perfectly.

02 February 2019

service

4

Friendly easy customer service

31 January 2019

service

2

Left car for Service and collected it teatime, whilst driving home my car felt difficult to drive, chugging and pulling. I had to return to garage the following day, found out there was an issue with the spark plugs.

31 January 2019

service

5

Good service from start to finish

23 January 2019

service

5

Great service, my gear keeps coming out of 6th gear, the guys reviews and couldn’t find a fault.. it’s still happening daily

18 January 2019

service

5

.

17 January 2019

service

5

good service

16 January 2019

service

5

I was completely satisfied with my experience. I was dealt with efficiently & politely. Several issues were picked up as part of the service/MOT & my car was rebooked so those issues could be fixed before the end of the warranty.

16 January 2019

service

5

Never an issue

12 January 2019

sales

5

Very quick delivery of the car, about three and half weeks.

11 January 2019

service

5

satisfied what more to say

08 January 2019

service

4

Easy to deal with and good communication

04 January 2019

service

4

The customer service agent was very helpful and continued to help when I had trouble re-setting the ambient lighting.

04 January 2019

service

5

All staff are always willing to help and good facilities.

02 January 2019

service

5

My car was booked in for a full valeting service and when I got it back it was like driving away in a new car again.

01 January 2019

service

5

totally satisfied.

27 December 2018

service

5

1st class service

27 December 2018

service

5

courtousy and professional

24 December 2018

service

5

Completed on time

24 December 2018

service

5

Friendly welcoming staff

22 December 2018

service

5

Easy access and easy to do business with

21 December 2018

service

4

Always do a good job.

21 December 2018

service

5

Efficient Knowledgeable No quibble rectification of issues

21 December 2018

service

5

Polite professional staff and great service

20 December 2018

service

4

Service was handled well.