Our rating is based on 12 comments from 34 reviews.
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Excellent service. The most efficient car sale I have ever experienced.
it was alot hassle free and the whole procedure was explained
The sales person listened to what i wanted and did not patronise me.
no fluid whatsoever in wash wipe bottle tyre pressures recommended 32p.s.i. mine ranged from 44 to 49 p.s.i. not good advised to register car in wife's name reg. doc. came in my name not good as this same with previous car still await doc.ex.DVLA
Friendly, welcoming and helpful service made for a pleasant buying experience
Phyl Merryweather the sales representative was a very friendly welcoming, knowledgeable person, his video swayed my decision.
Could not believe how long it to get my car delivered to the show room
Purchasing a new car takes much longer than expected. I had another appointment booked so had to return another day to complete the paperwork.
THe staff are verry helpful, and friendly. Special thanks to Phil Merryweather for his help.
There were few minor issues. But the salesperson was really helpful. Protective fulm not removed from inside doors or a foot resr. name spelled incorrectly on registered documents so had to get them reissued. Taxed for 1yr only.
James Moore deserves the highest praise, have recommended him to friends and family
First class from initial visit to collecting my new car. Melissa was able to answer all questions I had and kept me fully informed on the progress of my new Mini. A really enjoyable experience and I will be back when it is time to change my car.
Our rating is based on 34 comments from 83 reviews.
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Excellent service and welcomming staff. Just windscreen greasy after, could not see in rain.
Staff always welcoming and attentive.
When I picked it up, there was still fluff on the roof and the people who I asked about this were not sure what to do about the issue.
They kept me up to date and cleaned my vehicle when I retuned.
Everything was fine at the dealership.
Looked after me, very profesional
They do a really good job - helpful
staff are always friendly and helpful
The service date had to be changed due to a late delivery of summer wheels and tyres.
My car has been knocked on the offside wheel arch which has scraped thr paint I don't know if this happened at the Dealership or not.
the brake light for service needed resetting and this would cost £20.00 which is very expensive.
Fantastic customer care the moment you step out of your car.
They give you great coffee, The service is good and all the staff are friendly
The staff are friendly and helpful.
They were very helpful and went beyond the call of duty.
I think I prefer the dealership at Sunderland where I bought my MINI more, but it is further to travel.
I took my car in because it was running badly. I mentioned signs of mice in my garage. They found evidence of mouse damage and sorted this out but completely failed to notice that the car needed oil and this ultimately was the cause of the performanc
Every time I go back I am made to feel very welcome especially from Manager Craig Swash.
Very friendly staff.
A truly fabulous experience 10 out of 10 as always, superb customer care from Eve and Debbie...
The dealership looked after me very well. but disappointed that the dealership didn't inform me that a further check was required meaning a longer wait at the dealership.
The service was very good as always and the car cleaned to a high standard. Plenty of tea and coffee was also available.
The work was completed on time.
Saw a young female coming and tried to get as much money as possible out of me. Went in for one tiny thing clips and took 2 hours and gave me a list of about 20 things to do to car costing thousands.
Cheaper prices would help.
Chuffed to bits. You are made to feel special.
Everything went fine with the service.
They are friendly and helpful. They can't do enough for you.
I thought the staff were helpful.
the service is brilliant . there always seems to be more need doing than expected.
very helpfull staff they couldnt do enough for me
"Excellent service. The most efficient car sale I have ever experienced."
"it was alot hassle free and the whole procedure was explained"
"Excellent service and welcomming staff. Just windscreen greasy after, could not see in rain."
"Staff always welcoming and attentive."