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Customer Reviews.

service

5

Easy book in and pick up all done in my timeslot

12 June 2018

sales

5

Car arrived within a couple of days of delivery estimate

11 June 2018

service

5

Everything was easy from dropping car off to collecting it. Phone callls were given when car was ready for collection. Work done was explained to me.

11 June 2018

service

5

Great welcome from happy staff

05 June 2018

service

5

Highly satisfied with the service received and the treatment from all of the staff

01 June 2018

service

5

Always prompt

31 May 2018

service

5

positive feedback

30 May 2018

sales

5

The whole experience was a pleasure

29 May 2018

service

5

Faultless service

29 May 2018

sales

5

Vary good

26 May 2018

service

5

All staff are brilliant and very customer focused.

26 May 2018

service

5

Every is run so efficient

18 May 2018

sales

5

Very good sales rep took me through everything in detail.

17 May 2018

service

2

Poor seating of beading on offside R, faulty valve nearside L.Staff did sort but very disappointing to have to go back - esp with a previous problem with the tyres. Car advertised and sold as having run-flats but did not. I highlighted this before.

15 May 2018

service

4

Prompt, professional . Would have given 5stars but nowhere to park on arrival

15 May 2018

service

5

Good srvice

14 May 2018

service

5

Team were very friendly, kept me posted with all progress and any issues. Teesside team are a credit to your business.

13 May 2018

service

5

Everyone is pleasant and my car is ready on time.

12 May 2018

sales

5

Each time I went to the showroom I was made to feel very welcome, friendly and informative staff.I especially liked the updates that were sent to me by email once the production process had started.

12 May 2018

service

5

We were treated as individuals not as just a number

12 May 2018

service

2

Scheduled work completed but queries regarding this were fielded and a promise to ring me back failed to materialise.

11 May 2018

service

1

They were helpful and explained things fairly easy

11 May 2018

sales

5

Very satisfied

10 May 2018

service

5

They explained what had been done and then followed up with a video.

09 May 2018

service

4

comfortable wait, nice cup of tea

09 May 2018

service

5

Staff were pleasant, car ready as promised and staff walked me out to it in the car park

09 May 2018

service

5

Always first class service

07 May 2018

service

5

Polite, friendly staff who are extremely professional.

02 May 2018

service

5

I required new brake pads and they explained exactly what this process entailed.

01 May 2018

service

5

The man and 2 girls i dealt with were really friendly and helpful

24 April 2018

service

5

Fast and efficient from reception to workshop and return of vehicle. This is essential and is always the same...

23 April 2018

service

5

Work carried out to the level expected, Service Adviser Eve Lemmon was superb.

23 April 2018

service

5

repairs carried out quickly even though it had to return the following week to replace parts that had to be ordered.Every detail was explained to me.

20 April 2018

service

5

Excellent service as usual provided by Debbie who always looks after us and who excels in customer service.

20 April 2018

sales

5

Staff were very friendly made me feel welcome and very professional

18 April 2018

service

5

Always friendly staff and very good at explaining what needs doing and cost.

18 April 2018

service

3

The paperwork for the service was for our previous car, even though we had explained this.Service warning light not reset after the service, still needs resetting but finding time to pop into showroom is difficult, we shouldn't need to do this.

13 April 2018

sales

5

The car arrived as ordered (apart from the small issue discussed below) in perfect condition and on the agreed time.

12 April 2018

service

5

Got everything I needed

10 April 2018

sales

5

Professional service

09 April 2018

service

4

Clear and helpful feedback from the MOT. Lift to local workplace took some time with a 15 min wait but that was all.

07 April 2018

service

5

My car was due a service as part of its TLC package. Booking my car in was very straightforward. The service was carried out quickly and I brought up a small issue with the wiper blades which was addressed and fixed without charge which I appreciated

06 April 2018

service

5

Well organised and efficient

05 April 2018

sales

4

GOOD SALESPERSON. NOT TOO PUSHY. LISTENED TO WHAT WE WANTED.

05 April 2018

sales

4

Helpful Sales Person and good service

03 April 2018

sales

5

My sales person left the dealership and I was handed over to another, Samantha Charnock. She was fantastic and knowledgable and kept me in the loop at all times. I can’t recommend her highly enough.

03 April 2018

service

5

Eve and Debbie were very informative & offered an excellent standard of service as always!

03 April 2018

service

4.5

Pleased with interaction

02 April 2018

sales

5

Excellent care from all staff

02 April 2018

service

5

Excellent staff on meet and greet, reception etc a well oiled machine