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Customer Reviews.

service

5

When I arrive, all the paperwork and details have been prepared and are double-checked with me. The reception staff, when necessary, always contact me if an unforeseen problem arises, provide prices and seek confirmation before carrying out work.

11 September 2017

service

2

see above, isn't that enough?

09 September 2017

service

5

My car went into Cooper Teesside for a warranty check and they found a seal had started leaking my car was fitted in in minimal time and the job was carried out very well.

08 September 2017

service

5

Free courtesy car, e mail update including video of inspection great member of staff who dealt with whole process

08 September 2017

sales

5

very good service

08 September 2017

service

5

Service was completed satisfactorily

08 September 2017

service

5

Car was collected and returned from home, which was fantastic.

08 September 2017

service

4

Good experience.

07 September 2017

sales

2

Very happy with the purchase side of things but the delivery was poor. Dent in the roof, clips left on the battery and a plastic panel loose under the bonnet and all tyre pressures low. Not how you'd expect a brand new car.

06 September 2017

service

5

The problem we had was picked up on a courtesy service so somebody was really on the ball

05 September 2017

service

1

Informed of a bulb failure, no indication in the car this had occurred, on checking the 'failed' bulb it was working, and fifteen pounds for a 5 watt bulb,Broken cargo net in the boot jack/tyre inflation compartment lid on upside down.

04 September 2017

sales

5

Staff were friendly and kept me informed all the way through

04 September 2017

service

5

Polite, friendly staff

31 August 2017

service

4

Very polite service and you get the personal touch as well as it being very professional.

29 August 2017

service

5

See above.

25 August 2017

service

5

Knowledge of product. Friendly politeness which appears to be a genuine wish to provide customer satisfaction.

25 August 2017

service

3

Actual service ok - but expensive brake pads- would not have these replaced here again

23 August 2017

service

5

Outstanding service and well priced

22 August 2017

service

5

Great experience from staff

22 August 2017

sales

1

Unprofessional handover which displayed mistrust in myself as a customer

21 August 2017

service

5

Excellent service by everyone involved

21 August 2017

sales

5

Brilliant from going in to leaving ....

16 August 2017

service

5

Polite staff, car serviced, washed& valetted& completed on time

15 August 2017

service

5

car was serviced and fault with cd player resolved within the day

15 August 2017

service

5

Any problems were sorted quickly and kept informed.

14 August 2017

sales

5

I bought a car in the show room service exceptional

12 August 2017

sales

5

Dealer knew what I wanted and came up with an excellent deal that was a perfect fit.

12 August 2017

service

5

Great time keeping

11 August 2017

service

5

Service was done promptly in the time that was predicted.

11 August 2017

sales

5

No problems

11 August 2017

service

5

I needed help and they were brilliant as always

11 August 2017

sales

5

Informative and helpful

10 August 2017

sales

5

Minimum time to do a deal

09 August 2017

sales

5

Good handover on time and demonstration on vehicle controls

08 August 2017

sales

4

Explanation of Control Display could have been more comprehensive

08 August 2017

service

5

Quick and efficient.

07 August 2017

service

3

Car was seen quickly and with courtesy car given but fault seems to still be there

07 August 2017

service

5

Very easy process meeting my needs.

05 August 2017

service

2.5

The car still has a fault after the service meaning that we will need to book it in again.

04 August 2017

service

5

Did what was requested no issues ,Debs and Andy both care about the customer

04 August 2017

service

4

good service received

03 August 2017

service

5

as above comment.

28 July 2017

service

5

Friendly and professional service.

28 July 2017

service

5

Excellent customer service and everything done as and when promised

25 July 2017

service

5

EVERY TIME I GO INTO THE SHOW ROOM I AM ALWAYS WELCOMED AND LOOKED AFTER

25 July 2017

service

5

Very efficient and polite

22 July 2017

service

5

As above

19 July 2017

service

1

Poor customer service. Garage appeared to be more interested in selling unnecessary extras rather than advising what the problem was. A little thing but my car was not washed after being advised twice that this was part of the service provided.

17 July 2017

service

5

Top rate

17 July 2017

service

3.5

I was very happy with the service, but did not give completely satisfied, only because the car had not been washed, it was hoovered inside which I asked for, but I thought it would of been washed as well, other wise every thing was fine.