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Customer Reviews.

sales

5

The car arrived as ordered (apart from the small issue discussed below) in perfect condition and on the agreed time.

12 April 2018

service

5

Got everything I needed

10 April 2018

sales

5

Professional service

09 April 2018

service

4

Clear and helpful feedback from the MOT. Lift to local workplace took some time with a 15 min wait but that was all.

07 April 2018

service

5

My car was due a service as part of its TLC package. Booking my car in was very straightforward. The service was carried out quickly and I brought up a small issue with the wiper blades which was addressed and fixed without charge which I appreciated

06 April 2018

sales

4

GOOD SALESPERSON. NOT TOO PUSHY. LISTENED TO WHAT WE WANTED.

05 April 2018

service

5

Well organised and efficient

05 April 2018

service

5

Eve and Debbie were very informative & offered an excellent standard of service as always!

03 April 2018

sales

5

My sales person left the dealership and I was handed over to another, Samantha Charnock. She was fantastic and knowledgable and kept me in the loop at all times. I can’t recommend her highly enough.

03 April 2018

sales

4

Helpful Sales Person and good service

03 April 2018

sales

5

Excellent care from all staff

02 April 2018

service

4.5

Pleased with interaction

02 April 2018

service

5

Excellent staff on meet and greet, reception etc a well oiled machine

02 April 2018

service

5

Debbie and Eve are very good at there job and they realise I need good service to keep me on the road.

01 April 2018

service

3

The service was great, but the accident that happened when the MINI driver was bringing the car back wasn't. The service I received from the bodyshop to fix my car was excellent, however.

28 March 2018

service

5

Service was quick , , people very friendly .....and good coffee

27 March 2018

service

5

Meeted and greeted

24 March 2018

service

5

Offered a courtesy car and work completed was satisfactory

22 March 2018

service

5

Very professional and efficient

22 March 2018

service

5

Professional care and efficient service offered throughout.

22 March 2018

sales

5

Really pleasurable experience. As we are indecisive we came back 3 times before committing and were welcomed every time. No pressure sales.

20 March 2018

service

5

As stated above Mini always go that extra mile for their customers.

19 March 2018

service

4

good standards

17 March 2018

sales

4

Possibly due to the bad weather on collection did not receive quite the explanation of the car I would have expected

13 March 2018

service

5

Everything was dealt with in a very efficient manner

12 March 2018

service

5

Given courtesy car, refreshments, looked after well and as no fault found was not charged.

09 March 2018

service

5

very helpful

08 March 2018

service

5

The did what they said they would do in the time agreed

06 March 2018

service

1.5

car hadnt been valleted on delivery

06 March 2018

service

5

Listened to what I said and acted upon it, courteous and helpful.

04 March 2018

service

5

1st class and high professionalism from start to finish.

01 March 2018

service

5

Everything straight forward and we received the information from the technician ref the items we need to look at in the near future.

01 March 2018

service

5

Staff very informative.

28 February 2018

service

4

Speed of serviceCustomer service

28 February 2018

service

5

The staff at Teesside are very good and are always friendly made to feel very welcome ?

27 February 2018

service

2

Got stickers applied and after a week they are peeling off, scratched paint work, had to get my bonnet realigned and my steering wheel realigned.... not happy at all and very unprofessional!

27 February 2018

service

5

totally satisfied friendly staff member and even arranged for car to be cleaned

27 February 2018

service

5

Because they carried out the work in the time stated and, as I had to travel to the garage, the staff were welcoming and couldn’t do enough to make my wait comfortable.

27 February 2018

service

5

The staff are so very helpful Deb and Eve are particularly easy to do business with

26 February 2018

service

5

When I booked the service (via telephone)and said I would stay with the, I was told 8.00 am, but the dealership had been t - old I would drop the car off and leave it - they slotted me in very quickly.

25 February 2018

service

4

Because everything was very good.

24 February 2018

service

5

Everything went smoothly

21 February 2018

service

5

As above

21 February 2018

service

4

it was the level of service i expected, however i had to return car. the works required spare parts which were not immediately available but there was not courtesy car available and hence the car had to be re assembled and driven at risk (however)

20 February 2018

sales

5

Great car, good service

20 February 2018

service

5

Excellent service from Andy & Eve Service Manager & Service Receptionists

20 February 2018

service

5

Feel the service and the aftersales service is genuine

16 February 2018

service

5

They were fantastic about resolving the major issue with my car.

16 February 2018

service

5

the staff were very understanding and friendly. they gave me a lift home and brought the car back to my home the following day.

14 February 2018

service

5

Provide car collection and delivery service and keep you informed about any work needed and costs.